How do I install printing software for Remote Desktop?
Connect to this URL: https://samepage.io/app#!/684c31d2f57a9e3eb0349473ffdd64f7c205e0a3/page-378502572056731968 And download the TSPrint Client software. Click through the default installation. [...]
Using Ericom AccessNow
Prerequisites: Server name (i.e. “ops-cloud.onepointsync.com”) Username Password Setup: Connect to this link and download the appropriate link for your computer platform. [...]
How do I transfer calls?
Warm transfer – click txfr, dial the extension and click dial. Inform the recipient of the transfer, and click txfr again to complete the transfer. Blind transfer – click bxfr, dial [...]
How do I use my Operator system?
We have published guides on how to use your system here. Please download the documents from the following link: [...]
How do I connect VPN from iPhone / iPad?
Prerequisites: (if you don’t have these, ask us!) Your URL / IP Address A valid preshared key A valid VPN username Configuration: Click Home -> Settings -> General Scroll down to VPN [...]
What is a SPF record, and what should mine be?
SPF is like caller ID for your email. It tells other email servers which servers to allow email from. For example, when you send an email to a recipient on another email server, their server [...]
What should I use for my MX records?
MX records tell the Internet where to send email for your domain. To properly use our services, you must setup your MX records as follows: batman.onepointsync.com priority 10 [...]
How do I re-enable the Kerio Outlook plugin?
Outlook 2007, 2010, 2013, 2016: Click on File. Click on Options. Click on Add-ins. Under Manage, click the drop down and choose Disabled Items, click Go. Highlight the Kerio Outlook Connector and [...]
How do I setup Outlook using IMAP / SMTP?
Please understand that IMAP / SMTP will not synchronize your calendars, contacts or tasks. 1. Go to file, account settings, account settings and click on New account. 2. Click Next 3. Make sure [...]