Faqs

Exchange Activesync has some limitations on Outlook. Please understand these carefully before proceeding. Out of office can not be set in Outlook. You can use webmail however. Shared contact [...]

Prerequisites: Mail server / Host Name (i.e. mail.onepointsync.com, if you don’t know this, please ask/email us!) Username (email address) Password Setup: Click Home -> Settings -> [...]

Prerequisites: Mail server (i.e. mail.onepointsync.com, if you don’t know this, please ask/email us!) Username (email address) Password Setup: Click Home -> Settings -> Mail, [...]

Click on the Home -> Settings -> Mail, Contacts, Calendars Click on your Exchange account Click on Mail Days to Sync Now choose the amount of time you want your device to stay in sync. [...]

 Click on the Home -> Settings -> Mail, Contacts, Calendars  Scroll down to the Contacts or Calendars section and choose Default Account, and choose your Exchange account.

Exporting your email to a PST file allows you to make a backup of your email, or to move it to another mailbox. This process will outline how to do both. To export your Outlook to a PST: With [...]

Prerequisites: Username (email address) Password Setup: Click Home -> Settings -> Mail, Contacts, Calendar -> Add Account Choose Exchange Enter your email address, password, and a [...]

Prerequisites: Server name (i.e. “ops-cloud.onepointsync.com”) Username Password Setup: Click Start -> search for “Remote Desktop Connection.” In the computer field, [...]

MyPhone is a web based tool for you to manage your call history, voicemail settings, call forwarding settings, and if allowed send faxes. To login to MyPhone you need your: Operator URL (ask [...]

To check voicemail, dial 50 (or push the voicemail button on your phone) and enter your voicemail password. The default is 1234. After logging in, you can choose any of the options to listen to [...]