Faqs

First, you must make sure your Operator server is correctly configured for softphone usage. This requires: 1)  A valid hostname and IP mapping (https://operator.onepointsync.com) 2)  A valid SSL [...]

Dial 86 and then record your message. At the end hit the pound (#) button and listen to the prompts, you have three options; 1) Save the message 2) Listen to your message 3) Re-record your [...]

Prerequisites: Server name / IP Address Username Password VPN software Windows 32 bit: http://cdn.kerio.com/dwn/control/control-9.0.3-879/kerio-control-vpnclient-9.0.3-879-win32.exe 64 [...]

Click Mail (top left) and choose Preferences. Click Accounts -> Add Account. Choose Other. Enter your Full Name (as you want it to appear on emails), Email Address, and Password. Click Next, [...]

If you received tens of hundreds of mail bounce messages from emails you didn’t originally send, then you may be a victim of email spoofing.  Similar to the way postal mail works, when you [...]

Our networks only use secure ports and protocols: HTTPS – 443 CardDavs – 8443 IMAPS – 993 SMTPS – 465 POP3S – 995 LDAPS – 636 NNTPS – 563 XMPPS – 5223

Prerequisites: Mail server(i.e. mail.onepointsync.com) Username (email address) Password Setup: Click Settings -> General, Accounts & sync Choose Add account Choose Microsoft Exchange [...]

Before you begin you will have to have a full version of Outlook installed and the Kerio Outlook Offline Connector. You can get the offline connector directly from Kerio by going [...]

Click on the Home -> Settings -> Mail, Contacts, Calendars -> click on the Exchange account in question: Turn off Calendar / Contacts or Mail Choose Delete from My iPhone -> Turn [...]

Exporting your email to a PST file allows you to make a backup of your email, or to move it to another mailbox. This process will outline how to do both. To export your Outlook to a PST: With [...]